Privacy, Cookies and Data

1. Who We Are

Invictus Prophetic Global (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. We act as the data controller for the information we collect and process. For any data protection queries, please contact us at:
Email: data@invictuspropheticglobal.com
Address: Llys Y Wennol, Hirwaen, Llanbedr Dyffryn Clwyd, Ruthin LL15 1TB.

2. What Information We Collect

We collect personal data in several ways:

Information you provide directly: Name, email, postal address, telephone number, and any information submitted through forms (enquiries, bookings, donations, prophetic requests, event registrations).
Supporter, donor, and relationship information: Donation details, partial bank details (never full card or bank data), notes on interactions or support.
Event and appointment information: Events attended, booking details, accessibility or dietary requirements (special category data), survey responses.
Mailing list information: Name, email, opt-in details, and engagement data (opens/clicks).
Automatically collected information: IP address, browser type, device info, time zone, pages visited, and cookies.
Payment/transaction information: Donation and booking confirmations, payment processor references (we do not handle or store card numbers).

3. How We Use Your Data

Your data is used to:

Provide and administer prophetic appointments, events, and services
Respond to enquiries
Maintain supporter and donor records
Deliver email updates (with consent)
Improve our website and services
Maintain security and prevent misuse
Meet legal, safeguarding, and regulatory requirements

4. Lawful Basis for Processing

We process your data under the following legal bases:

Consent: For newsletters, optional content, and special category data
Contract: For event bookings, donations, or services you request
Legal Obligation: For Gift Aid, safeguarding, and compliance
Legitimate Interests: For ministry administration, analytics, and communication (always balanced against your rights)

5. Special Category Data

Where we collect health or accessibility data, we process it under Article 9(2)(d) (legitimate activities of a not-for-profit religious organisation) or Article 9(2)(a) (explicit consent), with appropriate safeguards.

6. Third Parties & International Transfers

We use trusted service providers (e.g., Stripe for payments, Wix for website hosting) who act only under our instructions and with appropriate safeguards. Some data may be stored outside the UK, but we ensure compliant safeguards such as adequacy decisions and standard contractual clauses.

7. Data Retention

We retain personal data only as long as necessary:

Mailing list: until you unsubscribe
Donation/Gift Aid records: 6 years
Event/appointment records: 3 years
Pastoral/support interactions: as long as reasonably required
Website analytics/cookies: per cookie policy

Data is securely deleted when no longer required.

8. Your Rights

You have the right to:

Access your data
Request correction or deletion
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact: data@invictuspropheticglobal.com
You may also complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.

9. Children’s Data

We do not knowingly collect data from children under 13. Parental/guardian consent is required for minors, and safeguarding laws apply.

10. Security

We implement technical and organisational measures to protect your data, including encryption, access controls, secure hosting, and regular monitoring. No internet transmission is completely secure, but we work continually to protect your information.

11. Cookies

Our website uses cookies for:

Functionality
Security
Analytics
Improving your experience

You may block cookies in your browser, but this may affect website performance. Third-party services (e.g., Facebook, YouTube, X) may place their own cookies when embedded content is used.

12. Keeping Your Information Accurate

Please notify us if your details change so we can keep your records up to date.

13. Updates

We may update this policy periodically. The latest version will always be available on our website.

For all data protection queries, contact:
Invictus Prophetic Global, Llys Y Wennol, Hirwaen, Llanbedr Dyffryn Clwyd, Ruthin LL15 1TB, UNITED KINGDOM
Email: data@invictuspropheticglobal.com